Privacy Statement


Dookans LLC ("Dookans") collects certain information through its websites and mobile sites, located at and its blog, located at and its Facebook page (collectively, the "Sites"). Your privacy is important to Dookans and this Privacy Policy lays out Dookans's policies and procedures surrounding the collection and handling of such information. This Privacy Policy applies only to the Sites. It does not apply to any restaurant sites, other third party services linked to Dookans Sites or offline activities related to Dookans services.
A. Information Dookans Collects

Dookans may collect the following information from users of our Sites: first name, last name, street address, city, state, zip code, cross streets, phone number, e-mail address, Sites-specific display name, GPS location (mobile site) and credit card information (collectively, "Personally Identifiable Information" or "PII"). The Sites are not intended for use by children under the age of 13 and Dookans does not knowingly collect PII from children under the age of 13. Use of Sites services requires that you register and/or create an account ("Account") or use the Sites as a guest. In addition to the PII set forth above, Dookans may collect information regarding Account holders' past Dookans orders, favorite restaurants, customer service inquiries, service/ restaurant reviews and certain social networking preferences relating to the Sites (e.g. pages or entities you like, recommend or follow). Dookans also uses web analytics software to track and analyze traffic on the Sites in connection with Dookans's advertising and promotion of Dookans services. Dookans may publish these statistics or share them with third parties without including PII. Dookans may collect additional PII in connection with blog submissions including professional title, business/personal website, social networking handle/username and the author's photograph.

B. Dookans's Use Of Collected Information

Dookans uses PII to create users' Accounts, to communicate with users about the Sites' services, to offer users additional services, promotions and special offers and to charge for purchases made through the Sites. Users may opt to allow Dookans to store certain PII used to create users' Accounts, including, but not limited to, credit card information. Dookans uses stored PII to customize future order processing for you. You may request that Dookans cease storing certain PII at any time, but you might not be able to take advantage of certain customized features. [Users may affirmatively opt-out of receiving promotional communications from Dookans by visiting and providing Dookans with their e-mail address via the opt-out link. – Chris you need to think about this one] Dookans may also use PII to enforce the Sites' terms of use. Dookans uses cookies to remember users on the Sites and to enhance users' experience on the Sites. For example, when users with Accounts return to the Sites, cookies identify those users and allow the Sites to provide certain user-specific information such as Account information, past orders, favorite restaurants and user restaurant reviews. Dookans does not sell the information it collects to third parties. Dookans shares collected PII to third-party vendors and service providers with whom Dookans works to provide application programming interfaces ("APIs") and other functions for the Sites in connection with the delivery of Dookans services. In addition, Dookans shares users' Dookans order content, special order instructions, first and last name, street address and telephone number with restaurants where users' orders are placed to the extent necessary to process those orders. Dookans may also disclose PII to third parties such as attorneys, collection agencies, tribunals or law enforcement authorities pursuant to valid requests in connection with alleged violations of Dookans terms of use and service or other alleged contract violations, infringement or similar harm to persons or property. User generated content posted through the Sites such as service/restaurant reviews and certain social networking preferences relating to the Sites (e.g. pages or entities you like, recommend or follow") may be viewed by the general public. Accordingly, Dookans cannot ensure the privacy of any PII included in such user generated content.

C. Dookans's Protection of PII

Dookans uses reasonable security measures equal to or exceeding industry standard to protect PII from unauthorized access, destruction, use, modification and disclosure. Unfortunately, even with these measures, Dookans cannot guarantee the security of PII. By using the Sites, you acknowledge and agree that Dookans makes no such guarantee, and that you use the Sites at your own risk.

D. Accessing and Correcting Your PII

Registered Account holders can access and change their own PII using the "Edit" function on the Dookans website. If you have questions regarding Dookans's use or collection of your PII, please contact Dookans's privacy officer at:

E. Privacy Policy Amendments

Dookans may change this Privacy Policy at any time by posting a new version on this page or on a successor page. The new version will become effective on the posting date, which will be listed at the top of the page as the effective date.